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  • Where can I purchase Zani Essentials products?
    Hey Pretty Girls with Curls! Elevate your hair care routine effortlessly with our exquisite range of premium hair products. Designed to nourish and transform your locks, our collection is just a click away, making it simple to achieve salon-worthy results at home! You can shop for your favorite products exclusively online at Zani-Essentials.com.
  • Are all products natural blends?
    Definitely! Our products are crafted with love and attention to detail, and designed for your enjoyment. Your satisfaction is our top priority, and we are dedicated to making your experience as enjoyable as possible. Our natural products are free from sodium lauryl sulfate, synthetic additives, minerals oil, silicone, DEA, parabens, artificial color, petrolatum, and cruelty.
  • Do our products have any adverse effects?
    Our products have been tested, and there are no known adverse reactions. However, as a precaution, we recommend performing a patch test 24 hours before use. If you experience any signs of an allergic reaction, please discontinue use immediately.
  • What is the minimum age for use?
    Our products are safe for use by individuals age 3 and up.
  • What is the shelf life of your products?
    The shelf life of our products is two years.
  • How long does shipping normally take?
    Once your order departs from our warehouse, domestic shipping usually takes between 2 to 5 days, depending on the destination. We’re thrilled to offer shipping to nearly any address worldwide. However, please note that some products may have restrictions, and a few items cannot be shipped internationally. For specific tracking information, please refer to your carrier. You will receive an email with tracking details as soon as your order is on its way. We sincerely appreciate your understanding and are here to assist you with any questions about our shipping policies. Your support means so much to us!
  • My order arrived, but I am missing an item.
    If you received your order and are missing an item, please reach out to us via email or phone. Be sure to include your order number, email address, phone number, address, and details about the missing items in your message.
  • How long will it take for my order to leave the Zani Essentials warehouse?
    Your order will be processed within 2-3 business days after you place it. Be sure to check your email for shipment updates and tracking information!
  • Do your products contain nuts?
    Many of our products contain nut derivatives, such as sweet almond oil. To prioritize your safety and help you make informed choices, we encourage you to check the ingredient list for each product in the “INGREDIENTS” tab under each product.
  • Are your products tested on animals?
    We do not conduct animal testing, nor do we use animal by-products in our ingredients.
  • Are refunds and exchanges given?
    We truly care about your satisfaction with our artisanal blends. Since each of our products is lovingly crafted fresh to order, we want to inform you that all sales are final. While we cannot offer refunds or exchanges, this policy helps us maintain the highest standards of safety and hygiene, especially in light of the ongoing challenges posed by COVID-19. However, we are here to assist you if you receive an incorrect order or if your order takes longer than 5 days to ship domestically. Thank you for your understanding, and please know we genuinely appreciate your support!
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